Position Overview
We have an opportunity for a Lifecycle Services Engineer based in Brisbane, QLD. Lifecycle Services Engineers provide technical service and support to Emerson’s Australian and New Zealand customers based locally and throughout Australia & NZ for our products including Delta V, SIS, including maintenance services, diagnostics, installation and commissioning, start-up and problem solution.
They act as a focal point for customer technical support, preventative maintenance, improve product performance and customer satisfaction.
Key Deliverables include:
+ Provide prompt response to customer requests for service
+ Ensure timely execution of planned maintenance activities
+ Provide phone support for DeltaV clients
+ Customer site work may require periods of 1-2 weeks onshore and 3-4 weeks offshore, away from home
+ Expected to be part of on-call roster
+ Undertake or escalate technical investigations in response to customer requirements
+ Develop and comp...