Job Duties

• Work on customer sites within semiconductor cleanroom environments.
• Provide software support for all Semiconductor customers in the Canon’s region.
• Troubleshoot software issues and prepare technical reports for customers.
• Set up and maintain lithography tools and related supporting software.
• Learn and apply fundamental knowledge of lithography tools and operations.
• Prepare software release notes and customer-facing documentation in English.
• Provide support during weekends, public holidays, or nighttime when required (infrequent but possible).
• Travel overseas for business, mainly within Southeast Asia, Japan, Taiwan, and India (future).
• Collaborate closely with on-site engineers and overseas Canon software engineers.
• Communicate directly with customers and deliver clear technical reports.
• Escalate software issues to Japan headquarters when necessary.