We are looking for an enthusiastic and client-focused Live Expert fluent in Dutch and English to join a dynamic team in Barcelona. This is an exciting opportunity to develop your career in customer support and live interactions while enjoying life in one of Europes most vibrant and inspiring cities.

What you will do

• Deliver exceptional live support to customers, providing clear guidance and resolving queries efficiently.
• Engage with clients through chat, video, and other digital channels to offer real‑time solutions.
• Identify customer needs and provide relevant information, ensuring a high-quality service experience.
• Collaborate with internal teams to resolve issues and improve processes for better customer satisfaction.
• Maintain accurate records of interactions, feedback, and resolutions.
• Continuously learn about products, services, and systems to enhance your expertise and assist customers effectively.