OverviewInvolves the completion of administrative tasks and coordination relating to the front-line operation which may include data entry, ramp activities, sort activities, trace activities, despatch activities and local customer service.While operational tasks may be part of these roles, the majority of time is spent on office-based activities.ResponsibilitiesHandle escalated or more complex issues (for lead or senior levels)Coordinate team activities or those of agency contract staffSupport supervisor or manager activitiesSupport the design, review and implementation of processes and proceduresIngresa las guías aéreas en el sistema diariamente.Realiza el registro diario de información de tarjetas de tiempo en la PC.Maneja paquetes D/T e informa a los clientes del pago.Recopila información para diferentes reportes de la compañía.Contesta teléfonos, transfiere llamadas y toma mensajes según sea necesario.Prepara el papeleo para los paquetes salientes (facturas aéreas, apartado de c...