Retail Coordinator Job Code: LM055 | Location: Merida, Yucatan, Mexico | Full time
Responsibilities - Assist customers by tracing packages, answering queries about FedEx products and services, and providing over-the-counter assistance.
- Ensure correct documentation and handling of shipments, and audit packages received for timely delivery.
- Provide and monitor material resources for retail access points, performing inventory audits and supplying necessary items for daily shipment processing.
- Maintain equipment standards and branch appearance.
- Monitor staff attendance, compliance with opening/closing times, and conduct visits to branches.
- Hold meetings to review results versus plan with each assigned branch.
- Implement service standards and improvement programs.
- Develop and apply improvement calendars, monitor actions, prepare reports, request major repairs, and control program budget and expenses.