Job Overview Part‑time Invoicing Agent responsible for completing administrative tasks and coordinating front‑line operations. The majority of time is spent on office‑based activities.
Responsibilities - Researches, resolves, and answers customer inquiries on service failures and billing problems applying customer relations policies.
- Issues credits or debits to customer accounts as warranted.
- Maintains management and related departments updated on new, crucial, and recurring problems.
- Verifies accuracy of customer invoices and mails them out.
- Keeps accurate, organized, and updated records of invoice registers, duties and taxes, airway bills, customer files, and all other related paperwork.
- Prepares cash receipts and bank deposits.
- Ensures 100% daily billing (internal FedEx‑Bso).
- Generates reports for daily reimbursement to FedEx internal AA.
- Generates RODr reports and reports for billing ...