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What’s the role

Loading Support Services (LSS) provides 24-hour support to Shell Distribution terminals, Outside Supply Points, Fuels Sales & Marketing, and the Distribution business. LSS team provides information and receives guidance from the Demand Management team for most loading issues. LSS Specialist directly interfaces with various internal and external groups to communicate with our customers efficiently and effectively, outside supply point terminal contacts, and Sales Managers to ensure we provide the best customer support possible. 

The purpose of this support activity is to enable safe and accurate product lifting at terminals, troubleshoot and determine the root...