The Loan Officer Assistant (LOA) provides comprehensive support to one or more Loan Originators throughout the loan file production and submission process. This role is focused on delivering an exceptional experience to borrowers and referral partners while ensuring loan files are accurate, complete, and compliant with Key Express submission requirements. By managing day-to-day file support, the LOA enables Loan Originators to dedicate more time to business development and relationship building.

• Submit concise loan applications for the Loan Officer by auditing, reviewing and validating data entry to match supporting documentation


• Communicate with and support Loan Processors to obtain conditions


• Assist clients and guide them through the mortgage pre-approval process


• Reviewing supporting documents and information to determine what is needed


• Track outstanding items on all loan files and fo...