EOE/AA/Disabled/Veterans
What will I be doing
As a Lobby Ambassador Team Member you will serve on the Front Office Team which is the main connection between the Guest the hotel and the various hotel departments. A Lobby Ambassador Team Member truly influences the first impressions of our VIP Guests and therefore is responsible for performing the following tasks to the highest standards.
- Be hospitable
- Maintain the Conrad Brand Service Standards
- Smile and keep a smile in your voice
- Demonstrate positive body language
- Be aware of and take responsibility for your surroundings
- Open doors for Guests coming into or leaving an area
- Hold elevator doors for Guests
- Always allow Guests to proceed you and your fellow Team Members when they are passing entering or exiting an area
- You are responsible for being visible in the lobby (and accessible to Guests) at all peak arrival and depa...