Job Description

We are currently looking for dynamic, and self‑motivated Front Office professionals who want to move their careers forward. The position is based in Rose Rayhaan by Rotana, Dubai.

Responsibilities

• Offer consistently professional, friendly, warm and engaging service.
• Be available for guests at all times as a point of contact.
• Actively represent all standards of the Arabian Cultural Connection program and interact with guests using the coffee and dates station.
• Play vital part in the Rotana Service Distinction program, welcoming guests upon arrival to the hotel main door, escorting them to check‑in, attending to queue, greeting on their way to breakfast, inquiring about satisfaction, and bidding farewell upon departure.
• Use the Tablet Registration tool to register guests in queue while waiting for their turn to check‑in at the Front Desk.
• Extend personal service and attention to all ...