We are looking for a Local Account Manager to support and grow assigned customer accounts by delivering a high level of service, building strong customer relationships, and identifying opportunities for business growth. In this role, you will serve as a key point of contact for customers, partner closely with internal teams, and help ensure customer requirements are understood and supported effectively.

The ideal candidate brings strong relationship management skills, a customer-focused mindset, and the ability to coordinate across teams to deliver a consistent service experience.

Key Responsibilities

Customer Retention:

• Take full ownership of assigned accounts: understand customer needs and align on expectations.

• Strenghten relationships at all levels within the customer organization, beyond the main point of contact.

• Monitor customer satisfaction and proactively address service issues, including...