Position Overview

The Quality Assurance Manager will lead and continuously improve linguistic quality practices across translation, localization, transcreation, MTPE, and multilingual content projects.

This role will ensure that deliverables meet client expectations, internal standards, and industry best practices. The QA Manager will also act as the organization’s subject matter expert in linguistic quality, MQM, vendor performance, error analysis, quality reporting, and continuous improvement.

The ideal candidate combines strong localization experience, linguistic expertise, analytical skills, and knowledge of modern language technologies, including AI-assisted translation and MTPE workflows.

Key Responsibilities

Quality Strategy and Governance

• Develop and maintain quality assurance standards, workflows, KPIs, scorecards, and evaluation methodologies.


• Establish quality governance process...