Duties

• Lead and motivate a dedicated team to deliver world-class guest service.
• Oversee all departments including front-of-house, housekeeping, food & beverage, game drives and maintenance.
• Manage budgets, stock control and operational costs effectively.
• Ensure compliance with company standards, safety and environmental practices.
• Foster positive guest relations and uphold the lodge’s brand values.
• Work closely with reservations, marketing and head office to drive occupancy and revenue growth.

Requirements

• Grade 12
• A formal hospitality qualification
• Minimum 3–5 years’ lodge or hospitality management experience.
• Strong leadership, communication, and organizational skills.
• A hands‑on approach with an eye for detail and service excellence.
• Sound financial and administrative understanding.
• Passion for the bush and commitment to ...