Job Title: Account Specialist - Enterprise Special Services
Job Description
The Enterprise Special Services team is expanding rapidly and is in search of a highly skilled and motivated Account Specialist to enhance the shipper experience for vendors and sellers utilizing inbound transportation services. The role involves working directly with shippers to develop solutions and take action to improve performance metrics, amidst ongoing innovations in transportation and logistics.
Responsibilities

+ Monitor, verify, and present data on a daily basis.

+ Overcome transportation disruptions and other barriers in real time.

+ Identify root causes of transportation defects.

+ Maintain daily logs on assigned shippers.

+ Lead weekly calls with assigned shippers.

+ Conduct daily business review stand-up calls.

Essential Skills

+ Experience in the transportation and supply chain industry.

+ Strong customer se...