Job Summary The PROD/Order Management employee handles all enquiries and requests regarding orders and backlog and updates the Oracle system accurately. The employee proactively provides account representatives and customers with all information on order status and backlog. The employee works according to Hitachi Vantara procedures and processes.
Responsibilities - APAC Order processing and backlog management
- Work with Supply Planning team to ensure sufficient inventory to fulfill orders
- Issuance of Purchase Order to procure license keys to fulfill orders
- Review and check accuracy on orders information and customer requirements
- Communicate and work with APAC Sales Ops and DC team on orders requirement
- Ensure customer requested delivery requirements are met
- Manage customer’s satisfaction issue when required
- Ensure compliant with Export Compliance procedure
Expectations The cand...