Shape the logistics operations at Heidelberg Materials as a Lead Dispatcher in Calgary, AB. Monitor deliveries of ready-mix concrete while ensuring compliance with safety and service standards.
This full-time role involves coordinating dispatch operations to guarantee timely deliveries. You will be responsible for prioritizing tasks, addressing customer needs, and effectively communicating with drivers and operations teams. Strong organizational skills and attention to detail are vital to succeed in this position.
Key Responsibilities:
• Ensure safe and timely delivery of concrete
• Schedule and optimize dispatch operations daily
• Direct drivers and resolve any delivery issues
• Serve as the main point of contact for logistics
• Keep thorough records of deliveries and customer interactions
Requirements:
• Background in customer service or logistics preferred
• Excellent communication and task prioritization skills
• Comfort with technology and dispatch...