Manage inbound bag intake from fulfillment hubs and delivery riders, ensuring accurate tracking, reconciliation, and timely processing to support seamless dispatch operations.
Plan and optimize outbound delivery batches by allocating orders across riders and vans to maximize operational efficiency and ensure timely deliveries.
Coordinate internal van dispatch operations for hanger orders, ensuring timely allocation, efficient routing, and seamless order fulfillment.
Monitor dispatch performance to ensure compliance with service level agreements (SLAs) and drive timely order fulfillment.
Ensure accurate reconciliation of orders, inventory, and dispatch records prior to handover to delivery teams.
Track failed deliveries, analyze root causes, and coordinate timely reattempts to maximize delivery success rates.
Maintain accurate dispatch logs and generate performance repor...
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