Provide customer solutions by developing and managing a network of third-party carriers in order to execute customer orders (i.e., securing freight capacity, tracking & tracing loads)
Book & appoint loads tendered from customers and trace loads as needed and handle any other customer service related duties
Foster excellent customer relations by promptly responding to customer issues or requests
Solicit new sales by developing leads and cold calling potential customers by marketing & promoting J.B. Hunt's service solutions
Establishes and maintains a book of business through daily customer and/or carrier engagement activities (i.e. customer calls, emails, etc.) that lead to business growth
Partner with internal teams to promote best in class service, ensure safety, and adhere to all operational SOPs/processes (i.e., carrier verifications, fraud prevention)
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