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[LPS] Infrastructure Support Engineer

Company

Lenovo

Location

singapore, singapore

Posted

June 09, 2026

Position Overview

Key Responsibilities
  • Monitor system performance, capacity, and error logs; fine-tune configurations as needed.
  • Troubleshoot incidents, apply hotfixes/patches, and coordinate with vendors/product teams for permanent resolutions.
  • Create and maintain knowledge base documentation and operational runbooks.
  • Implement proactive monitoring and alerting to prevent recurrence of issues.
  • Identify and recommend opportunities for optimization, automation, and performance improvements.
  • Provide support for hardware and infrastructure issues escalated from the customer team.
  • Proactively identify and resolve performance issues.
Required Skills & Qualifications
  • Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience).
  • Minimum of 3 years of hands‑on experience in building and deploying data center infrastructure, working on Hyper‑V, Windows Servers, REHL, Cybe...

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