(LTA-PT) MANAGER/DEPUTY MANAGER, TICKETING SYSTEM & GOVERNANCE (GOVERNANCE, RISK & COMPLIANCE)

Become a catalyst for effective system ownership, operations and governance as a Ticketing System and Governance officer! Are you passionate about optimising public service delivery and making a difference? Join our team and take a lead role in maintaining, enhancing and governing the public transport ticketing system to strengthen people‑centric service delivery and ensure a future‑ready public transport network that connects communities and places.

Responsibilities

Governance Framework

• Oversee and govern transit ticketing system to ensure commuter satisfaction, operational stability and compliance with the governance framework and regulatory requirements.
• Maintain governance framework and ensure operationalization by overseeing process, metrics, audit and risk management.

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