Join Mercedes-Benz Ottawa as a Service Advisor, where you will play a crucial role in creating exceptional customer experiences. This position emphasizes strong communication skills and personalized service in a luxury automotive setting.

As a Service Advisor, you will understand and respond to customer needs, guide them through the service process, and maintain high standards of professionalism and attention to detail. Build rapport with clients by providing clear explanations of maintenance and repair requirements, fostering customer loyalty and satisfaction.

Key Responsibilities:
• Build strong relationships with customers and provide tailored recommendations
• Manage service appointment schedules efficiently
• Document vehicle issues and clarify service needs
• Communicate repair timelines and costs effectively
• Oversee the delivery of vehicles post-service

Requirements:
• Previous luxury automotive experie...