Reservations Agent at Waldorf Astoria Dubai International Financial Centre

JOB DESCRIPTION

A Reservations Agent at Waldorf Astoria Dubai International Financial Centre will serve as the main contact for room reservations and for incoming phone calls at the hotel.

What will I be doing?

As a Reservations Agent at Waldorf Astoria Dubai International Financial Centre, you will serve as the first line of inquiry for room reservations and incoming guest calls within the hotel. A Reservations Agent is responsible for offeringguestForbes standards service, options and other solutions to meet Guest’s needs. Specifically, a Reservations Agent will perform the following tasks to the highest standards:

• Answer internal and external phone calls and ensure positive outcome for all guest queries and room reservation requests in a timely and efficient manner.
• Complete room reservations while using the OnQ property management ...