Become a MacDon Bilingual Product Support Specialist and shape customer experiences through technical guidance and product support. Engage with clients in both Ontario and Quebec, specializing in grain harvesting machinery.

This position supports dealers and customers by investigating product issues and delivering training. Your ability to communicate effectively in English and French will help lay the groundwork for innovation while you troubleshoot mechanical challenges and collaborate with internal teams to provide informed insights.

Key Responsibilities:
• Work with Product Support teams to resolve customer concerns
• Investigate product issues and create analytical reports
• Foster dealer relationships to ensure customer satisfaction
• Provide technical training to technicians and end-users
• Demonstrate MacDon's innovative products

Requirements:
• Related educational background or equivalent experience
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