Amazon is seeking a Machine Learning Engineer in Toronto to develop impactful Generative AI projects for customer service. Your work will directly improve how we deliver exceptional experiences.
You'll be responsible for building and scaling systems that provide insights into customer interactions, supporting associates and leaders across various operations. As a part of a collaborative engineering team, you will design robust features and contribute to architectural decisions, ensuring a blend of innovation and operational excellence.
Key Responsibilities:
• Implement generative AI for personalized customer insights
• Design scalable data processing architectures
• Deliver projects from design through deployment
• Engage in code reviews for continuous improvement
• Create comprehensive technical documentation
Requirements:
• 3+ years of professional software development
• 2+ years of design or architecture experience
• Proficient in at least one progra...