Become a key player at Affirm as a Machine Learning Engineer focusing on AI automation for customer operations. Work remotely in Canada, leveraging your machine learning skills to create impactful solutions.

At Affirm, you will contribute as a Machine Learning Engineer II on the Servicing ML team. This remote position requires collaboration with ML engineers and cross-functional teams to develop AI systems for automating disputes, fraud handling, and refunds. Your experience with structured data processing and model evaluation will shine in this role.

Key Responsibilities:
• Develop AI solutions for dispute and chargeback automation
• Build models to expedite customer refunds
• Create evidence extraction pipelines using LLM workflows
• Prototype new models, running experiments for optimization
• Collaborate with teams to define project requirements and results

Requirements:
• 2+ years of experience in machine le...