Enhance your skills with Magnet Forensics as a Desktop Support Intern, providing essential tech support in a hybrid setting. Help employees thrive by resolving their IT issues promptly and efficiently.
In the Desktop Support Intern role, you will be accountable for directly supporting employees at Magnet Forensics and ensuring they have the necessary tools to work efficiently. Your expertise in troubleshooting, documentation, and system management will contribute to our mission of innovation while serving customers effectively.
Key Responsibilities:
• Install and troubleshoot employee desktop setups• Use the ticketing system for issue tracking and resolution• Create and maintain documentation for internal processes• Implement updates and configurations for systems• Monitor system integrity and schedule job verifications
Requirements:
• Currently studying Computer Science or a related field• Experience in customer-facing technology support• Familiarity with networking fun...