The Opportunity:

Join our MeTS Settlement and Specialist Services Business Unit as a Mainframe Application Support Team Leader , where you'll lead a dynamic team of on-shore and off-shore professionals supporting critical mainframe systems for the UK Rail Industry. This role offers the opportunity to manage day-to-day operations whilst utilising your own technical skills to deliver enhancements and BAU support tasks as well as develop strategic expertise to drive modernisation initiatives for our key railway customers.

This role is a remote working role ( Mainland UK based ) although there is an expectation that the candidate will attend the monthly team collaboration day in Chester and also be available for occasional visits to customer sites or Worldline sites as required .

Day-to-Day Responsibilities:

• Managing team workload and ensuring that at least 98% of ServiceNOW tickets are han...