Enhance customer engagement as an Intermediate Technical Writer at MaintainX. Convert complex information into practical content for the Help Center, targeting frontline users.
At MaintainX, you will create precise and user-friendly documentation that supports 13,000+ customers in maintenance and asset management. This role involves writing and revising guides and technical content while collaborating on larger projects with senior writers. You'll focus on clarity and usability, making documentation accessible to all users.
Key Responsibilities:
• Develop and publish comprehensive user guides
• Collaborate with senior writers for project feedback
• Maintain existing content for accuracy and clarity
• Create in-product documentation to assist users
• Contribute to organized documentation practices
Requirements:
• 2–3 years of experience in technical writing
• Excellent writing and editing abilities
• A strong focus on user needs
• Detail-oriented and ...