Manage remedial works, ad-hoc requests, special instructions, and QIRs, including approvals, quotations, work coordination, invoicing, payment certification, and case tracking through Bitrix.
Oversee move-out and interim maintenance processes, coordinating site teams and subcontractors, obtaining approvals, managing job cards, and ensuring timely completion and invoicing.
Coordinate and monitor emergency maintenance cases, ensuring prompt resolution and adherence to SLA requirements.
Maintain and administer Bitrix workflows and reporting, ensuring all pipelines, cases, and operational reports are accurate, up to date, and effectively managed.
Manage warranty and service provider claims with suppliers ensuring efficient handling and resolution of in-warranty service requests.
Support systems, digital platforms, and administration, including website maintenance, social media management, IMS profile updates, Bitrix enhancements, and plotter administration.
Coordina...