Responsible for customer satisfaction through quality of service and regular proactive and precise onsite communication (callout ETA job performed etc)
Responsible for accurate and realtime back reporting of work performed (at the equipment level)
Accountable for equipment safety and performance
Accountable for identifying site risks and communicating them to his supervisor
Accountable to take immediate action onsite in case of highrisk identification and to apply the escalation procedure
Accountable for identifying unplanned service repairs based on the equipment needs.
Service operations
Accountable for the endusers and the site safety
Responsible for safe working practices and carrying out the operations according to maintenance instructions and safety instructions.
Accountable for the of the service visits (pl...
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