Position Overview
Stars and Strikes is looking for a Maintenance Technician to join our team. The position will be based out of our Smyrna TN location and is responsible for providing on-site client installation, repairs, and maintenance of their equipment.Β Β
The ideal candidate is prompt and reliable, has support skills and excellent communication. He/she will have a proven track record of client satisfaction and is motivated to provide superior service.
Responsibilities:Β
+ Support the client β Oversee all network services and perform tests on equipment and circuits.Β Troubleshoot issues and resolve any requests or concerns that come up in a timely manner. Perform tests to ensure systems are error-free. Maintain relationships with customers and follow company guidelines.
+ Equipment and service β Troubleshoot each problem and guide customers on how to properly use equipment. Create reports of customer service calls. Make suggestions for equ...