Role: 2 available roles – Major Incident Manager and Senior Major Incident Manager
Salary: £60,000 – 67,000 per annum DOE
Location: Belfast Office based (with on‑call requirements)
Contract: Permanent
Function: Major Incident Management / Service Operations

I am looking for a Senior Major Incident & Incident Manager to join a growing service operations function based in Belfast. This is a key leadership role within a 24x7 command environment, responsible for driving the management and resolution of high‑severity IT incidents across complex enterprise systems.

You will act as a senior escalation point during major incidents, taking control of live situations, coordinating technical and business stakeholders, and ensuring clear communication through structured incident bridges. A strong ability to remain composed under pressure while leading others is essential.

This role requires eligibility for SC cle...