JOB DESCRIPTION

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA
The Major Incident Specialist has the primary responsibility is to ensure consistent delivery of quality Major Incident Management services.

These incidents are complex and high priority by nature, with resources based in multiple locations across the globe involving different countries, cultures, people and technologies.

The primary goal of the Major Incident Specialist is to restore normal services operation as quickly as possible to minimize adverse impact on business operations to clients (both internal and external). The goal is to provide the best possible level of service quality,...