Supervise inside sales initiatives at Make Space as a Team Lead, focusing on customer satisfaction and operational effectiveness in a hybrid work model.
This role reports to the Senior Manager, Customer Experience, where you will spearhead efforts to boost sales performance and ensure consistent customer service. You will foster a high-performing Inside Sales team, overseeing quality assurance activities and direct coaching. Maintaining an active sales pipeline, you will actively contribute to team development and results.
Key Responsibilities:
• Address high volume sales inquiries from customers
• Monitor calls and evaluate team performance regularly
• Coach team members to enhance sales techniques
• Collaborate on process improvements for operations
• Support the development of training resources
Requirements:
• 3-5+ years in inside sales or revenue generation
• Demonstrable success in achieving sales targets
• Experience in leadership roles within sa...