A leading consulting firm is seeking a Service Delivery Manager to oversee customer service contracts. The ideal candidate will have a minimum of 7 years' experience in service delivery management within IT support environments. Responsibilities include maintaining customer relationships, managing contract performance, and coordinating teams. The role includes a relocation package for candidates moving to Malta, emphasizing a supportive onboarding process. Candidates must have strong problem-solving skills, customer focus, and ITIL certification.
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