About Doherty Associates

Doherty Associates (DA) has been delivering advanced IT solutions for over 30 years to some of the world’s most demanding professional and financial services organisations. We hold multiple Microsoft Solutions Partner designations, operate as a Tier 1 Microsoft Cloud Solution Provider (CSP), and are ISO27001 & ISO9001 accredited. Our global Managed Services teams in London and Kuala Lumpur provide true 24/7 support across a diverse, enterprise-grade client base. As part of our continued growth, we are expanding our Enterprise Services Team (EST) with senior technical leadership roles to support our US customer base.

About the role

We are seeking an experienced Enterprise Team Shift Lead (US Hours) to join our Enterprise Services Team in Kuala Lumpur. This is a technical leadership role, combining hands‑on Level 3 (Tier 3) Wintel and cloud expertise with team leadership, operational ownership, and major incident accountability. ...