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Managed Services Service Delivery Manager

Location: Riyadh (On-site)

Role Overview

The Managed Services Service Delivery Manager is a seasoned professional responsible for overseeing the end-to-end delivery of managed services to clients. This role ensures services are delivered efficiently, meet contractual obligations, and consistently achieve high levels of client satisfaction. The Service Delivery Manager acts as the primary client interface, coordinating across internal teams to drive service excellence, operational efficiency, and business growth.

Key Responsibilities