Summary These positions are located in the Department of Education, Federal Student Aid (FSA). To deliver the best possible experience for students and their families, we are hiring multiple roles for our supervisory management and program analyst teams. Responsibilities We encourage you to read this entire vacancy announcement prior to submitting your application. As a Management and Program Analyst, GS-0343-11, you will be responsible for: • Provides technical assistance and direct support to management staff. • Assists with the implementation of new procedures and workflow enhancements impacting office operations. • Communicates effectively with internal and external customers regarding operational processes, service concerns, and program-related initiatives. • Completes assigned projects across multiple administrative functions accurately and on time. As a Management and Program Analyst, GS-0343-12, you will be responsible for: • Evaluates administrative functions to identify ways ...