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Provide guidance and day-to-day training to staff within assigned area. Carry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience.
Manage and coordinate activities with people, products and equipment to maximize sales and profit.
ResponsibilitiesRestaurant Operations: Lead a team of service staff within assigned unit by allocating tasks and roles for individuals in the service team.
Check readiness of restaurant for service day and brief service crew on staffing roster for service day.
Manage customer flow and seating arrangement.
Oversee the service rendered by the team to ensure it meets the quality, service, cleanliness and values standards and to address lapses in service quality when necessary.
Manage cash floats, audit rolls, and provide technical troubleshooting for cash register errors when necessary.
Ensure documentation of all cash shortage and sur...