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Manager, Affluent Market Operations

Company

Zurich Insurance Company

Location

Hong Kong, Hong Kong

Posted

July 14, 2026

Position Overview

As the Manager, Affluent Market Operations, you will be the core architect responsible for the end-to-end operational design, system logic formulation, and workflow mapping for our upcoming affluent market segment. This role is a unique hybrid of operational setup and day-to-day management. You will design and implement the workflows required to support premium financing, complex trust ownership structures, and seamless bank/broker operational interfaces, ensuring full compliance with local regulatory guidelines before product launch.


Job Accountabilities


1. End-to-End Operational Architecture & Workflow Setup

  • Process Engineering: Blueprint, document, and implement standard operating procedures (SOPs) for the entire lifecycle of high-value policies, from initial intake and vetting to system issuance and ongoing servicing

  • System & UAT Leadership: Partner closely with IT and Business Analys...
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