Position Overview
Transform customer operations through effective analytics leadership in an Analytics and Business Insights Manager role. Focus on delivering high-quality reports and actionable insights.
In this role, you'll lead the Analysis & Reporting team, ensuring alignment with stakeholder needs and maintaining high service standards. You will foster a collaborative environment, define reporting specifications, and optimize processes for data analysis. Your proactive approach will help bridge the gap between business requirements and analytical solutions.
Key Responsibilities:
β’ Lead the Analysis & Reporting team with clear objectives
β’ Create and maintain business insight reports
β’ Ensure compliance with service level agreements
β’ Collaborate on data management and reporting processes
β’ Present analytical findings to senior management
Requirements:
β’ Minimum 5 years of leadership in analytics roles
β’ Skilled in SQL,...