Serve as a key technology partner to business leaders and SMEs across Operations, Sales, Finance, Supply Chain, and Customer Service. 

Lead requirements gathering, capability assessments, use-case discovery, and solution evaluation. 

Assess current systems for optimization opportunities and recommend enhancements to improve efficiency and value.

Support software selection processes, including RFPs, demos, and vendor assessments. 

Oversee performance, configuration, and functional alignment of core applications such as ERP, CRM, WMS, TMS, PIM, and eCommerce platforms. 

Maintain documentation including configuration details, workflows, data flows, and system inventories. 

Identify opportunities to standardize processes and improve system usability and adoption. 

Act as the prima...