Responsibilities

• Drive team productivity and quality by ensuring efficient conversion of interviews, hires, and placements
• Manage communication and support for current students, graduating students, and alumni
• Guide graduates through the interview and hiring process with Allied Healthcare employers
• Handle manager-level customer service, re-engagement, and de-escalation calls
• Conduct regular coaching sessions and call monitoring for assigned team members
• Lead and develop team members to foster a culture of wellness and engagement

Requirements

• Associate degree or equivalent work experience
• Experience in recruiting, career services, employment assistance, or sales
• Proficiency in people leadership and interpersonal communication
• Ability to work in a high-pressure environment
• Fluency in verbal and written English
• Basic computer literacy an...