About the Role
The Manager, Customer Account Management drives strategic customer relationships and commercial outcomes within DKSH's Consumer Goods business. This role is pivotal in developing and executing account strategies that deliver sustainable growth and business performance across key modern trade channels.
What You Will Deliver
Develop and implement go-to-market, sales, and customer strategies for assigned accounts to achieve business goalsManage operating departmental budgets and costs in accordance with annual allocation, ensuring efficient use of resourcesMonitor team Key Performance Indicators (KPIs) and conduct regular performance reviews to provide feedback, address performance gaps, and drive continuous improvementIdentify the short-term business needs and objectives of key customers and develop proactive business solutions across the full demand and supply chainLead annual negoti...