As a Manager in the Veterinary Software Customer Success team, you will manage the team responsible for overseeing and expanding IDEXX’s relationships with our corporate veterinary customers. You will be accountable for customer outcomes across our enterprise account portfolio—including retention, expansion, product adoption, and overall customer health—while scaling a consistent, high-quality customer experience.

Why this role matters:

This is a leadership opportunity that blends people management, strategic account oversight, and operational excellence. You will help shape how IDEXX Veterinary Software engages enterprise customers, ensuring the team is equipped to improve utilization and engagement across our products and services while operating in a way that supports employee well-being and sustainable performance.

In this role: