The Manager, Faculty Advisement Services, will lead a team of current and former higher education instructors who serve as subject matter experts for Pearson products. These Faculty Advisors leverage their educational expertise and deep product knowledge to support Pearson’s Customer Success and Sales teams in delivering exceptional service to our higher education clients. This role is pivotal in guiding the Faculty Advisor team to maximize impact and efficiency in supporting faculty members across the

Reporting to the Vice President of Customer Success – Higher Education, the Manager will oversee the team to ensure high-quality delivery of advisement services, drive the introduction of innovative resources, and continuously improve service offerings to meet the evolving needs of faculty. A key aspect of this role involves developing strong, trusting relationships with team members, understanding their individual performance levels, and tailoring coaching strategies to enh...