Manager, Global Customer Support

We are looking for a technical, hands-on Customer Support Manager to lead our support teams. This role is ideal for a leader who not only manages people and operations, but also actively participates in complex cases, supports agents in real time, and partners closely with Engineering to drive faster, more accurate resolutions.

The mission of Cornerstone’s Global Customer Support team is to empower our customers’ success by delivering world-class support, timely communication, and high-quality technical investigation.

In this role you will…

Team Leadership & Day-to-Day Operations