Job Summary: As a Manager of Information Services & Integration Support, you will manage the implementation, support, lifecycle management and strategy for content within the designated programs.

Roles & Responsibilities:

• Monitors, manages, and reports day-to-day operations to the Director to support efficient and effective operations of exiting integration services and platforms.


• Responsible for Incident Management, Request Management, Problem Management, Deployment Management, Integration systems upgrades and platform management.


• Manages implementation of new platforms/products for Integration teams including migrating to newer systems as required.


• Ensures Integration policies and established procedures are followed, including Change Management.


• Plans for resource utilization and prioritization of the body of work for which Integrati...