Position Overview

In Autodesk AEC Construction, our mission is to help teams meet the world’s rapidly expanding building and infrastructure needs while making construction more predictable, safe, and sustainable.

Reporting to the Sr. Director, AEC, User Success, the Journey Manager, User Success is responsible for transforming how the organization understands, prioritizes, and delivers value to users by operationalizing Critical User Journeys (CUJs) as a core decision-making framework. This role sits at the center of our shift toward a mature, AI-powered product insights function—ensuring that user needs, behaviors, and outcomes are continuously connected to product strategy and execution.

This role exists to solve a critical gap: while user insights are generated across research, analytics, and feedback systems, they are often fragmented and underutilized in driving end-to-end product decisions. The Journey Manager establishes a living system of jou...