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Located in Chelsea, in the heart of nature, Nordik Spa Village is recognized as the largest spa in North America. Each year, we welcome more than 240,000 visitors seeking a unique and immersive relaxation experience.
Reporting to the Director, Massage Therapy and Treatments, the Massage Therapy and Treatments Manager is responsible for the overall management of department operations, including service planning, coordination, and optimization, human resources management, and operational and financial performance. The Manager ensures a high-quality guest experience by maintaining exceptional standards of service, cleanliness, and efficiency, while contributing to the development of new offerings and the growth of the department. The role also includes managing independent contractors, including coordination, communication, and administrative follow-up related to their engagement.